Managed After-Hours Intake, Priced by Scope.
Versa is not a message bundle or a basic phone-answering plan. The price includes configuration around your firm, approved scripts, connected intake channels, testing, monitoring, reporting, and ongoing changes. No setup fee and no long-term contract.
Solo & Small Firms
For firms handling under 100 leads/month. Covers missed calls and website forms — the two biggest sources of lost cases.
What's Included
- ✓Missed-call text-back with an under-20-second response target
- ✓Website form email response, plus SMS when valid consent and a phone number are present
- ✓Preliminary AI case qualification
- ✓Bilingual English + Spanish
- ✓24/7 coverage — nights, weekends, holidays
- ✓Email notifications to your intake team
Growing PI Firms
For firms spending $5K+/month on Google Ads. Everything in Starter plus CRM integration, high-value alerts, and priority routing.
What's Included
- ✓Everything in Starter
- ✓CRM delivery via webhook / Zapier; Clio mapped and tested during onboarding
- ✓High-value case partner SMS alerts
- ✓Priority case routing rules
- ✓Weekly performance reports
- ✓Priority support
Established Firms
For firms handling 200+ leads/month. Dedicated scripting, multi-office routing, and white-glove implementation.
What's Included
- ✓Everything in Growth
- ✓Multi-office call routing
- ✓Custom case-type scripts (auto, med-mal, workers comp, etc.)
- ✓Dedicated implementation contact
- ✓Script compliance review session
- ✓Monthly script optimization
This is a managed implementation, not a DIY subscription
There is no setup fee and no workflow for your staff to build. Versa is configured around your practice areas, qualifying questions, phone and form paths, and approved delivery rules. The standard onboarding target is 48 hours, but the system activates only after the connected path is tested and your firm approves the scripts in writing. It is text-first, built specifically for PI intake, and designed to complement your people rather than impersonate or replace them. Every plan includes:
No setup fee, ever. The first three founding firms keep the $400/month founding rate for as long as their account stays active. How results get published, and the approval step before anything does, is set out on the about page.
Your Firm Approves Every Script, or It Doesn't Go Live
Every intake script is reviewed and signed off by your firm in writing before going live. Message us anytime to pause the system, edit scripts, or end the engagement — handled the same day, no contract beyond the current billing cycle, no termination fee, and no script changes pushed without your written approval.
What the First 30 Days Actually Look Like
We configure the agreed channels around your questions and routing rules, then nothing reaches a real lead until your firm approves the messages in writing. During the pilot you can review every conversation, take over, request a change, or pause automation. On day 30, we review response time, after-hours coverage, and lead activity together. Continue on the locked $400 founding rate or stop at no cost.
Why this costs more than a basic receptionist plan
A low-cost answering service primarily covers live calls. Versa covers approved missed-call follow-up, website forms, and inbound texts; runs multi-turn intake; records the transcript; checks opt-out and delivery status; supports human takeover; and routes the result to the firm's team or connected system. The two services can work together.
Versa does not answer calls with a voice bot
Your office, PBX, or answering service handles the live call. When an eligible call is missed, busy, or unanswered, Versa can begin a firm-approved text conversation. That gives the lead a written path forward without pretending a machine is a receptionist or attorney.
What is live, what is configured, and what is not plug-and-play
Website forms, Twilio missed-call and SMS paths, email delivery, dashboards, delivery-status tracking, and Growth booking.
Webhook or Zapier delivery. Clio only after mapping, authentication, conflict rules, and an end-to-end test.
Filevine, CASEpeer, Litify, SmartAdvocate, and other CRMs are not advertised as one-click native integrations. A supported API, webhook, or Zapier action must be reviewed and confirmed first.
Case-Economics Calculator
This does not predict conversions. It only compares the subscription cost with a case value and annual case count that you enter.
Illustrative arithmetic only. It excludes case expenses, fees paid to others, taxes, attrition, and any matter that is not signed or retained. Versa does not guarantee recovered cases, revenue, or return on investment.
What's In Each Plan
| Feature | Starter | Growth | Firm |
|---|---|---|---|
| Missed call auto-intake | ✓ | ✓ | ✓ |
| Website form instant reply | ✓ | ✓ | ✓ |
| Preliminary AI case classification | ✓ | ✓ | ✓ |
| Multi-turn full intake + booking | — | ✓ | ✓ |
| Bilingual English + Spanish | ✓ | ✓ | ✓ |
| 24/7 coverage | ✓ | ✓ | ✓ |
| Live intake dashboard & first-response reporting | ✓ | ✓ | ✓ |
| Clio integration (mapped and tested during onboarding) | — | ✓ | ✓ |
| Webhook / Zapier delivery to any CRM | ✓ | ✓ | ✓ |
| High-value case partner alerts | — | ✓ | ✓ |
| Weekly performance reports | — | ✓ | ✓ |
| Multi-office call routing | — | — | ✓ |
| Custom case-type scripts | — | — | ✓ |
| Dedicated implementation contact | — | — | ✓ |
| Script compliance review session | — | — | ✓ |
Questions Every Partner Asks
Everything the senior partner will need to know before signing off.
Research the Intake Decision
Direct answers, category comparisons, and primary-source guides for PI firms evaluating after-hours intake.
Ready to See It Live for Your Firm?
Reach out — we reply within 24 hours. Or test the live intake demo first, no signup required.