Terms of Service

1. The Service

Versa Group provides software that automates lead intake for law firms — including, without limitation, missed-call text-back, website-form replies, AI-generated intake conversations, CRM delivery, and related workflow automation (collectively, the "Service"). The Service is sold on a subscription basis to law firms and other business customers ("Customer," "you," "your").

Versa Group is a software vendor only. Versa Group is not a law firm, does not employ attorneys in any capacity related to the Service, and does not provide legal advice, legal representation, or any service that constitutes the practice of law in any jurisdiction. Nothing in the Service or on this website creates an attorney-client relationship between Versa Group and any party.

2. Customer Responsibilities & Compliance

You acknowledge and agree that you, the subscribing law firm, are solely responsible for your firm's compliance with all applicable laws, regulations, and rules of professional conduct. This includes, without limitation:

• State bar rules of professional conduct and rules governing attorney advertising and solicitation
• The American Bar Association Model Rules of Professional Conduct, including Rule 5.5 (unauthorized practice of law) and Rule 7 (information about legal services), as adopted in your jurisdictions
• The Telephone Consumer Protection Act ("TCPA"), CAN-SPAM Act, and any state-level analogs
• Applicable consumer-protection, privacy, data-protection, and recording-disclosure laws
• Any obligations to obtain consent from leads and clients to be contacted by SMS, email, or any other channel

You agree to review and approve in writing every intake script, automated message, qualification question, routing rule, and configuration before it is enabled in production. The Service will not send messages to any real lead until you have signed off. You may pause, modify, or terminate any script at any time.

You represent and warrant that you have all rights, consents, and authorizations necessary for Versa Group to send communications on your behalf to the recipients you direct, and that doing so will not violate any law or any third party's rights.

3. Acceptable Use

You agree not to use the Service to: (a) send unsolicited or unlawful communications; (b) impersonate any person or entity or misrepresent your affiliation with a person or entity; (c) violate any applicable law, regulation, or rule of professional conduct; (d) attempt to reverse-engineer, decompile, or extract the Service's source code; (e) interfere with the Service's operation or security; or (f) resell or sublicense the Service without our prior written consent.

4. Fees, Billing & Cancellation

No setup fee applies unless a separate signed order form explicitly states otherwise. Recurring subscription fees are billed monthly in advance. Subscriptions are month-to-month and may be cancelled by you at any time, effective at the end of the then-current billing period. Fees for the current billing period are non-refundable except as expressly stated in a separate written agreement.

We reserve the right to suspend or terminate the Service for non-payment after reasonable notice.

5. Intellectual Property

Versa Group retains all right, title, and interest in and to the Service, including all software, workflows, prompts, models, configurations, documentation, and underlying technology (collectively, "Versa IP"). You receive a limited, non-exclusive, non-transferable, revocable license to use the Service during your subscription term, solely for your internal business purposes.

You retain ownership of your firm's data, the leads you capture through the Service, and any custom intake content you provide. You grant Versa Group a limited license to process that content solely as necessary to operate the Service for you.

6. Disclaimers — "AS IS"

The service and the website are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Versa Group disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or quiet enjoyment.

Versa Group does not warrant that the service will be uninterrupted, error-free, secure, free of harmful components, or that any defects will be corrected. Versa Group does not warrant any specific intake response time, lead-conversion rate, case-acquisition outcome, or revenue result. Industry statistics referenced on this website are from third-party sources and are not promises of performance.

No advice or information, whether oral or written, obtained from Versa Group or through the service constitutes legal advice, and no part of the service should be construed as an opinion on the legal merits of any matter.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Versa Group, its founder, employees, contractors, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or anticipated savings, arising out of or in connection with the website, the service, these terms, or any related communications, even if Versa Group has been advised of the possibility of such damages.

Versa Group's total cumulative liability arising out of or relating to these terms or the service, regardless of the form of action and whether in contract, tort, statute, or otherwise, shall not exceed the lesser of (a) the total amount of fees actually paid by the customer to Versa Group during the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one thousand united states dollars (US $1,000).

The limitations in this section apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, the foregoing limitations apply to the maximum extent permitted by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Versa Group, its founder, employees, contractors, agents, and affiliates from and against any and all third-party claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) any content, intake script, configuration, or instruction you provide; (c) your violation of any applicable law or rule of professional conduct, including but not limited to state bar rules, advertising rules, the TCPA, the CAN-SPAM Act, or any unauthorized-practice-of-law statute; (d) your breach of these Terms or of any representation or warranty made by you; or (e) any communication sent through the Service to any recipient who did not consent to receive it.

9. Confidentiality

Each party agrees to protect the other party's confidential information using the same degree of care it uses to protect its own confidential information of like kind, and in any event no less than a reasonable degree of care. Confidential information does not include information that is publicly available through no fault of the receiving party, was already known to the receiving party without restriction, or was independently developed without reference to the disclosing party's confidential information.

10. Term & Termination

These Terms apply for as long as you use the website or the Service. Either party may terminate the subscription at any time, with or without cause, on notice to the other. Upon termination, your right to access the Service ends immediately. Sections that by their nature should survive termination — including, without limitation, Sections 5 (Intellectual Property), 6 (Disclaimers), 7 (Limitation of Liability), 8 (Indemnification), 9 (Confidentiality), 11 (Governing Law), and 12 (Dispute Resolution) — survive termination.

11. Governing Law

These Terms and any dispute arising out of or relating to them or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

12. Dispute Resolution & Class-Action Waiver

The parties shall first attempt in good faith to resolve any dispute arising out of or relating to these Terms or the Service through informal negotiation. Any dispute not resolved informally within thirty (30) days shall be finally resolved by binding individual arbitration administered by JAMS under its then-current Streamlined Arbitration Rules. The arbitration shall be conducted in English, on a documents-only basis where permitted, with the seat of arbitration in Delaware.

To the fullest extent permitted by law, the parties waive any right to participate in a class action, class arbitration, collective action, private attorney-general action, or any other representative proceeding against the other. All claims must be brought in the parties' individual capacity.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

13. Modifications

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated to active subscribers by email at least fifteen (15) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

14. Miscellaneous

These Terms, together with any signed order form or service agreement between Versa Group and a Customer, constitute the entire agreement between the parties with respect to the Service and supersede any prior or contemporaneous agreements on that subject. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable. No waiver of any provision shall constitute a continuing waiver. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.

15. Contact

Questions about these Terms? Email us at hello@versagroup.tech.